We apologize for the bug of Touch The Video ver1.7

Thank you for always using the Touch The Video.

Here is a important bug notification of the Touch The Video ver.1.7 released on Aug. 23rd. It has been found that with this version, once a file is specified as “private mode”, it will not be displayed on the contents list.

We sincerely apologize for any inconvenience this may cause, and would like to report bug details as follows.

For your information, currently we have temporarily stopped the sales and the update of the Touch The Video.

The Symptom

When a file is specified as “private mode” (with Touch the Video ver1.7 or before), it will not be displayed on Touch The Video ver.1.7 even when the private mode is ON.

We have checked the situation and found actual files still remain undeleted but have become invisible due to bug of the Touch The Video.

The Temporary Countermeasure

[In case you do not use “Private Mode”]

Please do not try to use the Private Mode until having the bug fix version in our next release soon.

[In case you have been using the Private Mode and upgraded to the ver.1.7]

The files which look disappeared are not actually deleted and remain internally. So they will safely be back in next version of Touch The Video.

Until then, please be sure not to delete the private mode password or not to uninstall the Touch The Video application itself otherwise your private files will be deleted as well.

We sincerely apologize for any inconvenience this may cause and will do our utmost in testing process not to cause this kind of troubles again. We are now trying our best to release the revised version as early as possible. Please be patient for a while.

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